Questions from travelers

It’s not easy to reach to information about trains in Turkey, especially in English. 

Thus we’d like to help you, and do our best to answer your questions.

Please keep in mind that we are not a call center working for TCDD Tasimacilik or any other operator, and we cannot help you for ticketing or reservation problems.

You can write your question at the bottom of this page, in “questions/comments” box.

Please check “train and travel details”, “tickets and reservation”, related train or station before submitting your question. 

195 replies »

  1. Could you tell me which bus I need to get to the Aydin train station from the Aydin bus station please? Thank you.


  2. Can I buy IstambulKard in Halkali train station with credit card? Or can I change money there because I´m coming from Sofia by train? Thanks


  3. Hello

    My child is 6 years old, but I want to buy a seat for him. May I buy discounted ticket for 7-12 years old child?

    Thank you


  4. Salam, I booked my return train tickets via tcdd website. Payment has gone through but i havent recieved any email or reservation number. How can i contact the company via phone from UK. Please help?


  5. Hello, I would like to travel by train from Ankara to Tehran. If the train from Ankara to Tatvan is late, will the next train (Van to Tehran) wait?


    • If you buy Ankara Tehran ticket (Transasia Express) there’s no such risk. If you go first with Vangolu to Tatvan, you’ll be there long before next train to Tehran.


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