Questions from travelers

It’s not easy to reach to information about trains in Turkey, especially in English. 

Thus we’d like to help you, and do our best to answer your questions.

Please keep in mind that we are not a call center working for TCDD Tasimacilik or any other operator, and we cannot help you for ticketing or reservation problems.

You can write your question at the bottom of this page, in “questions/comments” box.

Please check “train and travel details”, “tickets and reservation”, related train or station before submitting your question. 

204 replies »

  1. I shall go from Ankara to Kars with Dogu Eks in a sleeping car. Are there blankets and sheets in the sleeping dome.


  2. Hi I unfortunately have to abandon plans for my return train trip on the Dogu express and then the Bosfor from Istanbul to Bucharest. I have tickets and reservations for both, for two weeks time. I’m now in Georgia- so unable to go to a Turkish station. How can I get a refund – one of the tickets was bought online and the other is physical and bought at Ankare Gar? Thanks


  3. Train will arrive in Halkali station. I remember one time when I came (Sofia-Istanbul Halkali) most of the train passengers when we arrived in Halkali, went to a bus which I think went to Marmaray station? Is it included in price to get to that bus?


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