Questions from travelers

We’d like to help you for your questions about train travel.

Please keep in mind that we are not a call center working for TCDD Tasimacilik or any other operator, and we cannot help you for ticketing or reservation problems.

You can write your question at the bottom of this page, in “questions/comments” box.

312 replies »

  1. Is it possible to take a roundtrip trip by train from Izmir to Konya In June?

    • Konya Mavi is a overnight train between Konya and Izmir. Train will most probably start by June, but not clear yet. Most of the trains are not running due to covid for now.

  2. Please if anyone can help it’s very important , i forgot my bag in the yellow locker from few years and I’m trying to contact anyone works there just to make sure if there is a special service or department for lost bags , please if anyone can help just contact me

    • Intercity trains except HSTs are suspended due to covid. No train transport between Istanbul and Adana for now.

  3. Hi. I’d like to travel from Istanbul to Kars with a bicycle. Is it possible to take it on the train?

    Maciej from Poland

    • Bicycles are allowed only in trains with separate luggage wagon or hanging equipment. You need to check when buying ticket. However, main line trains are still sıspended due to covid.

    • Thank you. How can I find out if there are any buses going from Sofia (Bulgaria) to Istanbul? Is there any websites for buses similar to this website?

    • Optima Express Villach – Edirne is starting from June 26th (from Villach).

    • Thank you. I keep checking back but was hoping someone might know something that hasn’t been posted yet. Was originally planning on taking it on a trip over last September which didn’t happen and was hoping that perhaps it would be running by this September.

  4. Hello, are the trains from Izmir to Konya working now? I cannot find them on TCDD.

    • Yes, she can. Only children upto 12 years old should be accompanied. If you/she informs staff, I’m sure they’ll keep eyes on her. Note that Sofia Express is suspended due to Covid-19.

  5. Can a 13 year old girl travel alone on the train from istanbul to sofia?

    • Thank you Onur for the Dogu Express above. Is the Vangolu Express running also from 1. August?
      B.t.w.: Which line is more scenic for tourists – Dogu or Vangolu Express?

    • hi
      is the Dogu express running october 2021.? or the Dogu Tourist Express, either of these.?

      i either are not…which Tourist trains are running in turkey.?

      thanks kevin

  6. Please what’s the baggage limit per person for economy and business class on YHT train’s?

  7. I wish to go from Istanbul to Svilengrad by train, is this train running now?

    and is it possible to take a bicycle with me.

    thank you

    • Unfortunately international trains are not running for now. There is a regional train from Istanbul to Kapikule. But you have to cross the border by yourself. And you cannot do it by rail, you have to choose the road gate which is next to rail gate. Standard bicycles are not allowed to regional trains.

  8. Hello,
    My husband is flying to Istambul next week and he’s going to travel from Istambul to Ankara by train. Is it possible to buy a train ticket online without HES number? He’ll get it later, 72 hours before his trip to Turkey so he’ll have it before boarding the train. I’ve also read that one needs a proof of vaccination or PCR test in order to travel on intercity trains – is EU certificate accepted?

  9. Hi all,

    Has the Ankara-Teheran train reopened or is it still closed due to Covid?


  10. Is the train from Kars to Kaysperi running? I want to travel November 27. Thx

    • Yes, Dogu Express is running. Note that Dogu Express has not sleepers any more, only std coaches with seats and couchettes with 4 beds.

  11. Hello. We are hoping to travel from Sofia to Istanbul in January 2021 by night train. Is this train in operation now? Thank you.

    • Thank you. Can the tickets be purchased on line? Is there an office at Istanbul airport to purchase the train tickets?

  12. Hello,

    Is the Sofia express or the Bosphorus Express running right now? Or are they still closed due to Covid. I am looking to travel in January 2022.


  13. hello,
    is the touristic dogu express available for around late december? and if so, are there any terms and conditions for international travellers?

    • It is currently not running and it’s not clear if it will run in December. There is no special condition for international travellers.

  14. Currently a number of services are cancelled out of Izmir to Bandirma and one to Balikesir, also the Samsun- Sivas new service is still not running as TCDD blame covid, why is this, services on most eastbound trains such as Ankara to Kars Tatvan, Malatya, Kurtalan are all running why is certain trains are being blamed on covid as non runners, all seems rather strange certain services running, others not

  15. Merhaba..
    is there a train from basmane to selcuk between 10am to ? and how to book it ?

  16. Is the regular Dogu Express running mid- to late December? I’ve been looking for tickets starting the 12th, and it keeps saying there are no trips planned. If it’s suspended, when will service resume? Thank you

    • Thank you for your reply. I’ve been trying to find tickets, but on the website and on the app, it is not showing any available trips after the 11th of December, which should be within the 30-day window from now. I’m not sure how else to find tickets (this is from Ankara to Kars by the way). Thank you

  17. Hello, would appreciate your help. Train from Istanbul to Ankara where do i check for train ticket? Is there any train from Ankara to Safranbolu? Thank you and regards.

  18. Hello,
    Is the train from Adana to Kayseri running in december? And can we take our bicycle in the train?

  19. Is the train running from Ankara to Diyarbakir (Guney Express) as of November 2021 ?

  20. Hi,

    If I am a foreign traveller, am I required to show a negative PCR test to travel via HSR from Istanbul to Ankara if I am not vaccinated?


    • If you are not vaccinated or caugth illness in the past, you need to show max 48 hrs negative PCR test in trains. Same for all passengers including Turkish citizens.

  21. How can I book a sleeper reservation only for Guney Ekspres? I will have an interrail pass.

  22. As you can only book one month in advance for mainline trains, and as far as I am aware, if you want to get a reduction from the sleeper fare using your interrail pass, you must buy the ticket from a station ticket booth.

    As the sleeper berths frequently get sold out long before the journey, I would assume you would have difficulty getting a berth from the booth a few days before the journey, and as you would only save the seat price of less than 5€, you would be better just to buy the sleeper berth online one month before and forget about using the interrail pass.

    • Perfect consulting, very good. One way using pass might be last minute cancellations, generally done in last 24 hrs, most probably by tour companies.


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